This Privacy Policy governs the manner in which Scan Me Home, QR Code Universe and Double 8 Media Pty. Ltd. collects, uses, maintains and discloses information collected from users (each, a 'User') of the https://www.scanmehome.com.au web site ('Site'). This privacy policy applies to the web Site and all products and services offered by Scan Me Home, QR Code Universe and Double 8 Media Pty. Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our web site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except when it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

We do not use 'cookies' at all on this Site! As such, no User's personal or Credit / Debit Card details are saved to 'cookies' on their hard drive for record-keeping purposes or to track information about them.

However, when a User logs into their Customer Account on our Site, we use 'SESSION variables' on our Web Server to enable our Customer Account applications to check the User's login credentials to ensure they are logged into their Customer Account before granting them access to use our Customer Account applications. The 'SESSION variables' are time sensitive. If a certain amount of time has passed and a user has not been actively using our Site, then the User's 'SESSION variables' will be deleted, and the User will no longer have access to our Customer Account applications. In this situation, the User will need to log into their Customer Account again before having access to the Customer Account applications.

How we use collected information

Scan Me Home, QR Code Universe and Double 8 Media Pty. Ltd. may collect and use Users personal information for the following purposes:

•   To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.

•   To personalise user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

•   To improve our Site
  We may use feedback you provide to improve our products and services.

•   To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

•   To run a promotion, contest, survey or other Site feature
  To send Users information they agreed to receive about topics we think will be of interest to them.

•   To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and / or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Online Ordering Credit / Debit Card processing

We do not sell, trade, or rent Users Credit / Debit Card information to others. We use PayPal as the online payment gateway who securely handle all Credit / Debit Card processing on our behalf. We do not store any User's Credit / Debit Card details on our Web Servers at all.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Scan Me Home, QR Code Universe and Double 8 Media Pty. Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to remain informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at help@scanmehome.com.au

This document was last updated on the 23rd of August, 2018.